General FAQ

Where are you located?

We are currently based in Mississauga and available for assignments across GTA. We have Proudly served customers from Toronto, North York, Richmond Hill, Oakville, Hamilton.

What Is The Type & Size Of Images Do You Deliver?

– Standard File: Jpeg @ 72dpi.
– For Prints – High Res @ 300 dpi.

How do you deliver my finished photos?

As soon as your photos shoot is done:
We email you proof(s) to review.
You approve your proof(s).
You complete your payment.
We email you a download link for your files. That same link can be forwarded to your designer, or anyone else on your team that needs access to your photos.

How long are my images available on your server?

We will host the images for 30 days from the date the shots were first made available to you for download. We highly recommend that you make backup copies of all files contained within your account.

What sort of usage license do you include with the images? Can I have the full photo copyrights?

As many of our clients are small and medium businesses without legal teams and ad agencies, we’ve made our standard usage license extremely generous, to allow you to use them in any normal business capacity.
Upon final payment and delivery, the photographs become exclusively licensed to you for use on a royalty-free basis. This means you are free to use the photographs in any of your publications as many times as you like, with as wide a distribution as you like, without ever having to pay us royalties for their use. We allow the use of these photos in all forms of media including print advertising, packaging, web, television, etc. We do retain the copyrights for delivered photos.
You may not sell or re-license the images to a third party. This includes selling or licensing images as photo stock for profit which would be a violation of the copyright agreement.

When Do I Pay for My Photos?

Before starting your project we will send you a quote with a payment link which you can use to accept the quote and pay a 50% deposit. When we photograph your project we will send a Proof image for your approval. Once you approve the image, we’ll photograph the rest of your order, when final images are done, you need to pay the full invoice before the files are delivered to you.

How do I pay?

You can pay by e-transfer or check.

Do you offer discounts?

We offer 10% discount on your first order over $1500, 5% discount on On-going projects which take a regularly base order.

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